No Black Holes
You see exactly what is happening at every stage. Your project space gives you live visibility into progress, decisions, and what needs your input — so you are never wondering where things stand.
How It Works
From signed contract
to live and yours.
Nine clear phases. Real visibility at every step. You approve the important moments and you own the result. No vague timelines, no agency black holes, no surprises at handover.
9
Defined
Phases
Phases
5
Approval
Gates
Gates
100%
Owned
By You
By You
The Journey
Every step,
fully visible.
The full client journey from first conversation to launch and beyond. Each phase has a clear purpose, a defined timeline, and where relevant — your approval before we proceed.
01
Discovery & Consultation
A free conversation to understand your business, goals, and what success looks like. No commitment, no pressure — just an honest assessment of whether we are the right fit.
- Free initial call (30–60 minutes)
- Goals, audience, and scope clarified
- Honest recommendation on package fit
02
Proposal & Agreement
A formal written proposal outlining scope, timeline, deliverables, and total project fee. Once accepted, a service agreement is signed under South African law.
- Fixed scope and pricing — no surprises
- Compliant with POPIA, CPA, and ECTA
- Reviewed and signed before any payment
03
Project Kickoff
A 50% deposit is invoiced to begin work. Once received, you are onboarded into your project space — the home for everything related to your build.
- 50% deposit invoiced
- Access to your project space
- Asset and brand collection begins
04
Design & Wireframes
Initial designs and wireframes are presented for your review. This is your chance to shape the direction before any code is written — no surprises later.
- Wireframes for structure and flow
- Visual designs aligned to your brand
- Two rounds of revisions included
05
Development
The build phase. Your project comes to life through the project space, where you can review progress at any point. Major milestones require your approval before we move forward.
- Regular progress updates
- Milestone-based approvals
- Live preview environment
06
Pre-Launch Review
The site or application is presented for final review. You have a structured opportunity to request adjustments before anything goes live, with full QA across devices and browsers.
- Full QA across devices and browsers
- Final adjustment window
- Performance and accessibility checks
07
Launch
Deployment to your hosting, DNS configuration, SSL setup, and final go-live QA. The remaining 50% is invoiced. Your project is now live.
- Deployment to your hosting
- DNS and SSL configuration
- Final 50% invoiced
08
Full Handover
Documentation, account credentials, and any training required is handed over. From this point, you own the deliverable outright — code, content, and access.
- Full ownership transferred
- Documentation and credentials
- Training session if needed
09
Ongoing Support (Optional)
You decide what happens next. Subscribe to a Care Plan for monthly support and updates, add growth services like SEO or social management, or simply own your project outright with no further commitment.
- Care Plan: monitoring, backups, updates
- Growth add-ons: SEO, social, ads
- Or no commitment — fully optional
Why It Works
What makes our process
different.
You Own Everything
Code, content, domain, hosting accounts — all yours from day one. We hold no part of your business hostage. If you ever want to take your project elsewhere, you take everything with you, no friction.
Compliance Built-In
Every engagement operates under South African law and is compliant with POPIA, CPA, and ECTA. You receive a formal service agreement before any work begins — not a verbal handshake.
Ready When You Are
YOUR COMPETITORS
ARE ALREADY
ONLINE.
Start with a free consultation. No commitment. Just an honest conversation about what your business needs.