Terms & Conditions

Using this website

• The content is general information about our services. We keep it accurate, but it is not advice and can change without notice.
• Package prices are starting points. The price for your project is the one in your written quote, which is valid for 30 days.
• You may not misuse the site, attempt to gain unauthorised access to it, or submit forms on behalf of someone else without their permission.

Engagements

• Work starts when you accept a written quote. The quote sets out scope, price, payment schedule and timeline.
• Changes to scope are agreed in writing before they are built and may change the price and timeline.
• Timelines depend on you supplying content, feedback and approvals when they are needed. Delays on either side move the timeline accordingly.
• Invoices are payable within the period stated on the quote. We may pause work on overdue accounts.

Ownership

• When a project is paid in full, you own the website or application we built for you: the code, designs, content and the domain, hosting and other accounts registered in your name.
• We keep ownership of generic tools, libraries and components we owned before the project or that are not specific to you, and you receive a licence to use them as part of your deliverable.
• Third-party software, fonts, images and services stay subject to their own licences.
• We may show the finished work in our portfolio and case studies unless you ask us in writing not to.

Third-party services

Domains, hosting, email, booking tools and similar services are provided by third parties. Unless the quote says otherwise, you contract with those providers directly, their fees are yours, and their terms apply.

Your responsibilities

• You are responsible for the content you give us and confirm that you have the right to use it.
• You are responsible for keeping your own accounts, passwords and backups secure once we hand over.

Liability

• We build carefully and fix defects we are responsible for, but no website or software is guaranteed to be error-free or to produce a particular business result.
• To the extent the law allows, our total liability for a project is limited to the fees you paid us for that project, and we are not liable for indirect or consequential loss such as lost profits.
• Nothing in these terms limits rights you have under the Consumer Protection Act that cannot be limited.

Ending an engagement

Either of us may end an engagement with written notice. You pay for work completed up to that point and receive what has been completed and paid for.

Law and contact

South African law applies and the courts of the Western Cape have jurisdiction. Questions about these terms go to info@rogue-tech.co.za.